SERVICES
In short, we believe that it’s in the best interest of our clients to move beyond individuals and address what matters to the organization as a whole. In this way, we help companies create sustainable, enterprise-wide improvements in the way they work.
Using an approach grounded in research, diagnostics, strategy, and behavior change, and drawing on Founder Elaine Duffy’s experience as both business consultant and organizational psychologist, our clients are able to build and operate capable companies.
Our most common areas of focus are highlighted below.
MAKING CORPORATE SURVEY RESULTS ACTIONABLE
Attitude surveys, engagement surveys, partnership surveys … chances are, your business relies on one or more of these to get the pulse of your people. But when survey results are disappointing or equivocal, we step in to help you figure out the “why” behind the data. Then we guide you in addressing both performance and people concerns.
TURNOVER/LOW MORALE
To succeed over the long-term, every organization needs to attract, develop, and retain top talent. When people leave, time and money are lost in an ongoing effort to backfill key positions, train, and motivate. Turnover is a symptom of which root causes are not always apparent. We help you identify these, while also clarifying the (equally important) reasons people stay.
MANAGING START-UP GROWING PAINS
Start-ups are thrilling places to work. So much excitement, so much possibility. But the constant change, high demands, unrelenting pace, and challenges posed by virtual communication can lead to confusion, frustration and wasted time.
We help start-ups thrive by assessing your current state of effectiveness (both wins and obstacles); conducting work sessions with your senior team; and developing an ongoing action plan to help keep everyone operating efficiently and effectively.
INTERNAL CONFLICT/BICKERING TEAMS
Conflict is inevitable – and not always a bad thing. But, when there’s too much – resulting in infighting, turf wars, strained communication, etc. – important things don’t get done and precious time is wasted. We identify what’s getting in the way and co-create (with you) a plan to remove the mire. From there we develop a model – specific to the culture of your company – that allows for productive management of conflict in the future.
MANAGING CHANGE (AND GETTING AHEAD OF IT)
New acquisitions…..Transition at the top…..A shift in strategic direction – Whatever the specifics, significant change presents challenges for any business. Employee concerns about the impact on their roles, personal influence, and career longevity often create an uptick in organizational noise. People get stuck and leaders get frustrated.
We help leaders identify what’s getting in the way of people driving the right things in the expected timeframe by uncovering the factors driving resistance, and tailoring an approach that addresses what’s in the way for each key constituency.
STRUGGLING LEADERSHIP TEAMS
Senior leaders and their managers have the single biggest influence on productivity. Their actions have ripple effects – positive and negative – throughout the organization. But effective leadership doesn’t happen by accident. Our evidence-based models identify specific characteristics of effective teams that, when applied, lead to widespread, ongoing collaboration in your organization.
